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- Category: Technology
CNAM allows you to see not only what number the call is coming from but also a label of who is calling. This will be very useful as if you see a number 1 613 800 7370, that might mean nothing to you, a name like LUIS D will ring a bell who is calling. There are many CNAM databases, some are public and free, and some are paid.
FreeSWITCH offers mod_cidlookup to deal with that. You will need to edit the configuration file to put some information that will allow the information pulling, but that is not enough. After that, you will need to do a dial plan configuration. I will talk in this article, about that dial plan.
Read more: CNAM Configuration Example for Incoming Calls in FreeSWITCH Dialplans
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- Category: Technology
CIDLookup is the FreeSWITCH module that handles the Name Caller automatic setting. This means that when an incoming call happens, mod_cidlookup will handle and set the correct name. This way, when the extension rings, you won't see only a number, but a name as well.
Mod_cidlookup has many capabilities, it can consult a database in two levels and it can ask for a WEB-based service. In this article, I will explain the last one.
For starters, you must get an account in OpenCNAM. If you get a paid one you will get more accuracy.
Read more: How to Configure CNAM with FreeSWITCH and FusionPBX
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- Category: Technology
After running successfully a medium-to-big cluster, one of your concerns is your database keeps growing. If you do not do anything, sooner than later there won't be a server that can host your FusionPBX database.
The good news about this is that it is very easy to know why the database grows so fast. It is logical, more customers, more calls, therefore, your database detailed record grows faster. In technical words, your v_xml_cdr table grows and grows.
Depending on the kind of customers you are hosting, CDR can be very valuable or depreciable. Depending on the country you are in, by law, you may be required to store a CDR record somewhere. Somewhere not in your production database. So, your solution is to archive them. If someone asks for them, you will deal with that later.
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- Category: Technology
In my last article (some time ago), I publish a way to keep FusionPBX on a diet (by safely deleting recordings and keeping the database with low disk use). But, what about the voicemails?
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- Category: Technology
When you run a successful PBX with FusionPBX, one of your problems is to keep it on a diet. Depending on your server sizing, this issue may come soon or later, but it will arrive. I am talking about disk space.
There are two points to cover:
- Database
- Recordings
