Many PBX services have a functionality where you can call a number you found on your computer. Happily, FusionPBX has this capability for us, but it is quite hidden and not end-user-friendly. I will describe here what I did to make it work.
Install FusionPBX Select to Call Extension
This is a Chrome extension called "FusionPBX Select to Call" on your Chrome browser.
Configure The Chrome Extension
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- PBX Domain: your FusionPBX base URL, you must put the http://url/ because the extension will add the /app/click_to_call/click_to_call.php to the URL. The domain on the URL must match the domain on your extension as at this point, the click-to-call application won't try to deduce the domain in another way.
- Your PBX Username/Password: is supposed to be the web username for authentication. I know the Fusion code very well and It won't ask for authentication. Maybe this is for future use?
- Your Extension: the digits or the name of the extension you have configured in y our IP Phone or Softphone.
- Your Caller ID Name/Number: the number and name the PBX will send in the INVITE signal. It will overwrite the effective_caller_id_{name, number} variables. Be careful, you have to put a valid number as some carriers won't route if the number is not a valid one.
- Device auto-answer: This tells FreeSWITCH to send an auto-answer flag. Most IP phones will honour it, but most Softphones won't.
- Record: a flag to tell the FreeSWITCH to record the call.
- Ringback: Forces a specific ringback tone sequence, otherwise, it will use your defaults.
Good luck!
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