When you live in multi-lingual countries such as Canada, some laws enforce multiple language support. Therefore, it is very common you have in the same tenant people who prefer one language over the other. Well, you are not alone, this is not the first time I have been asked about this.
Please take note that you must have all the languages installed. If you are using my RPMs, you just need to do a yum search command to find them.
The not-so-good news is that FusionPBX, at least in 4.0 and 4.2, there is no direct support for specific language per extension. We will need to do a dial plan to make it possible. The logic is simple, all the LUA scripts look for three variables:
- default_language; which should have a value like en, es, fr,
- default_dialect = which should have a value like us, ca, mx,
- default_voice = which is the name of the person who did it.
Put a dial-plan with the following settings:
- order: 35
- continue: true
condition ${user_exists} true
condition destination_number 999
action export default_language=es with inline set to true
action export default_dialect=mx with inline set to true
action export default_voice=maria with inline set to true
This dial-plan will put Mexican Spanish language by Maria when you dial extension 999. Please note you must have the proper language installed.
Enjoy!
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